Professional Maintenance for the Systems That Protect What Matters
Your security system works every day. Professional maintenance helps make sure it is ready when you need it.
The Spy 360 provides scheduled inspections, testing, preventative maintenance, troubleshooting, and upgrade recommendations for security cameras, alarm systems, access control, and related security equipment.
Choose Your Maintenance Frequency
1× Per Year | 2× Per Year | 3× Per Year
Annual Protection
1× Per Year
Starting at $299/year
One comprehensive maintenance visit each year to inspect and test your security system.
Includes:
- Security system inspection
- Camera testing
- Alarm testing
- Access control testing
- DVR/NVR inspection
- Recording verification
- Power and battery check
- Basic equipment cleaning
- System performance review
- Service report
- Maintenance recommendations
Recommended for: Homes, small businesses, offices, and smaller security systems.
Semi-Annual Protection
2× Per Year
Starting at $549/year
Two professional maintenance visits each year provide more frequent inspection and testing of your security equipment.
Includes:
Everything in Annual Protection, plus:
- Two scheduled maintenance visits
- DVR/NVR health inspection
- Recording and storage verification
- Network connectivity testing
- Access control inspection
- Sensor and detector testing
- Equipment condition assessment
- Detailed service reports
- Corrective-action recommendations
Recommended for: Businesses, retail locations, offices, multi-unit properties, and moderate-size systems.
Enhanced Protection
3× Per Year
Starting at $799/year
Three professional maintenance visits provide enhanced oversight for properties where system reliability is especially important.
Includes:
Everything in Semi-Annual Protection, plus:
- Three scheduled maintenance visits
- Comprehensive system performance inspection
- Camera and recording evaluation
- Alarm system evaluation
- Access control evaluation
- Network-connected equipment inspection
- Battery and power-system assessment
- Detailed equipment evaluation
- Priority scheduling
- Comprehensive service reports
- Upgrade recommendations
- Replacement planning
Recommended for: Commercial properties, warehouses, industrial facilities, apartment communities, property managers, and larger security systems.
Commercial Security Maintenance
Larger Systems Require a Customized Approach
For larger commercial installations, maintenance pricing should be based on the size and complexity of the system rather than a one-size-fits-all price.
Commercial Maintenance
Starting at $999/year
Customized pricing may be based on:
- Number of cameras
- Number of access-controlled doors
- Alarm equipment
- Number of locations
- DVR/NVR or server infrastructure
- Network configuration
- Property size
- Equipment condition
- Required maintenance frequency
For larger or multi-location systems, The Spy 360 will provide a customized maintenance proposal following a system evaluation.
Emergency Service
Security System Problems Can’t Always Wait.
For customers who experience a system failure outside of scheduled maintenance, The Spy 360 can provide troubleshooting and service based on availability.
Emergency Diagnostic
Starting at $199
Includes initial system troubleshooting and diagnostic evaluation.
Additional labor, parts, equipment, lifts, specialized equipment, or after-hours service may be billed separately.
System Replacement & Upgrades
Outdated System? We Can Help.
If your system is too old, unreliable, or no longer supported, The Spy 360 can evaluate your existing equipment and recommend repair, partial replacement, or a complete upgrade.
System Evaluation
Starting at $149
We’ll evaluate your existing system and identify:
- Equipment that can remain
- Equipment requiring repair
- Outdated equipment
- Failed or failing components
- Upgrade opportunities
- Recommended replacement equipment
Optional Service Add-Ons
Additional services can be added to your maintenance program when needed.
Camera Cleaning & Adjustment
Starting at $25/camera
Additional Camera Testing
Starting at $15/camera
System Programming
Starting at $125
Network/System Troubleshooting
Starting at $149
Additional Service Labor
Starting at $125/hour
Equipment & Replacement Parts
Quoted separately
Pricing may vary based on equipment, system size, property conditions, accessibility, travel requirements, and scope of work.
Maintenance Plan Comparison
| Feature | Annual | Semi-Annual | Enhanced |
|---|---|---|---|
| Maintenance Visits | 1 | 2 | 3 |
| Starting Price | $299/year | $549/year | $799/year |
| Camera Testing | ✓ | ✓ | ✓ |
| Alarm Testing | ✓ | ✓ | ✓ |
| Recording Check | ✓ | ✓ | ✓ |
| Access Control Testing | ✓ | ✓ | ✓ |
| Power & Battery Check | ✓ | ✓ | ✓ |
| System Report | ✓ | ✓ | ✓ |
| Network Check | — | ✓ | ✓ |
| Equipment Assessment | Basic | Detailed | Comprehensive |
| Upgrade Recommendations | ✓ | ✓ | ✓ |
| Priority Scheduling | — | — | ✓ |
| Replacement Planning | — | ✓ | ✓ |
Protect Your Investment
Don’t Wait Until Something Stops Working.
Preventive maintenance can help identify problems before they become expensive failures and gives you a clearer understanding of the condition of your security equipment.
Choose Your Protection Level
$299/year
1× Annual Protection
$549/year
2× Semi-Annual Protection
$799/year
3× Enhanced Protection
$999+/year
Commercial Maintenance
Ready to Keep Your Security System Performing?
Tell us about your property and security system. We’ll help determine the appropriate maintenance plan and provide a customized quote when needed.
THE SPY 360
Professional Security. Proactive Maintenance. Reliable Protection.
Security Cameras • Alarm Systems • Access Control • GPS Tracking • Security Technology
Serving Illinois & Indiana
